Yalta-Intourist hotel refused to cooperate with the reservation company booking.com.
The decision was taken after the recent confusion with the cancellation of reserved rooms that have been booked through this website. Most tourists found out that their room reservation was forfeited when they already boarded a ferry.
According to the worker of the Crimean Chamber of Commerce and Industry Yulia Demidova, the rooms booked for the May holidays by tourists were sold at higher prices after reservations were cancelled.
The hotel director Aleksandr Vlodov explained that reservations, which are not confirmed with payments the day before arrival, were really cancelled.
“We can only guess, why there were problems with making payments through Booking.com It is the reason, why most people couldn’t check into the hotel in case of huge hotel sales. We apologize for any inconvenience, even if for this we are not to blame,” Vlodov said in the letter to the “Minister” of Resorts and Tourism of Crimea Elena Yurchenko.
It is really impossible to book tickets to the Yalta-Intourist hotel on the Booking.com website. There is the relevant notification on the hotel web page. You can buy tickets only through the official website of the hotel.
